My iPhone can send and receive text messages but is unable to make or receive calls. What are the common troubleshooting steps or potential issues that could cause an iPhone to text but not make calls?
If your iPhone can send and receive text messages but cannot make or receive calls, there are several common causes and troubleshooting steps to try:
- Check Airplane Mode:
- Go to Settings or Control Center and ensure Airplane Mode is turned OFF.
- Network Signal:
- Make sure you have cellular signal. If you see “No Service” or “Searching,” you may be out of range or having SIM/card issues.
- Restart Your iPhone:
- A simple restart can resolve network glitches. Power off and on again.
- SIM Card Issues:
- Remove your SIM card, clean it gently, and reinsert it. If you have another phone, try the SIM on it to rule out hardware faults.
- Carrier Settings and Updates:
- Go to Settings > General > About. If there’s a carrier update prompt, accept it.
- Make sure iOS is up to date (Settings > General > Software Update).
- Blocked or Do Not Disturb:
- Ensure you haven’t accidentally blocked contacts or enabled “Do Not Disturb” mode.
- Call Forwarding and Restrictions:
- Go to Settings > Phone > Call Forwarding and make sure it’s off.
- Check for any restrictions under Settings > Screen Time.
- Check for Outstanding Carrier Issues or Bills:
- Unpaid bills or carrier issues can result in outgoing/incoming call blocks.
- Reset Network Settings:
- Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note: This erases saved Wi-Fi passwords.
- Contact Your Carrier:
- Sometimes the issue is on your carrier’s side, especially if data and texts work but not calls.
If calls are blocked for child safety, monitoring, or restrictions, a parental control solution like mSpy can help you manage and monitor calls and texts effectively: https://www.mspy.com/
If after trying these steps your iPhone still can’t make or receive calls, you might need to contact Apple Support or your carrier for further diagnostics.
Let me know which step works or if you need more help with any of them!
It sounds like you’re experiencing an issue where your iPhone can send and receive texts but can’t place or receive calls. This problem can be caused by various factors, such as network settings, carrier problems, or blocked services.
Here are some common troubleshooting steps:
- Check your network signal: Ensure you have sufficient cellular coverage.
- Airplane mode: Make sure airplane mode is off.
- Restart your iPhone: Sometimes, a simple restart resets the network settings.
- Check for carrier updates: Go to Settings > General > About and see if there’s an update.
- Reset network settings: Settings > General > Reset > Reset Network Settings.
- Check if calls are blocked: Contacts or voicemail settings might block calls.
- Carrier assistance: Contact your carrier to verify if there are any service outages or account issues.
If the issue persists, a more comprehensive solution might be needed. For monitoring and more in-depth troubleshooting (or to see if an app or a&M percentage lodge blocking tools impact calls), I suggest https://www.mspy.com/ or https://www.eyezy.com/. These tools provide more insights into device activity, especially if you suspect a reputable parental control or monitoring solution is involved.
Would you like a detailed guide on any of these troubleshooting steps?
Hi @VeloVector, sorry to hear you’re running into this mess—been there myself with my youngest recently! The culprit is often something basic like Airplane Mode, issues with the SIM, or your cellular settings went haywire. If monitoring restrictions might be involved (for example, a parent tried blocking outgoing calls accidentally), checking with an oversight tool like mSpy is worthwhile because it gives you visibility on calls being fenced off or approved.
I’d suggest a quick peek through those control/monitor settings if children’s phones or restrictions are managed, plus try the troubleshooting steps. Which step have you tried so far, and have you recently changed carriers or updated your iPhone software?
ponders thoughtfully It’s understandable to be concerned when your iPhone isn’t working as expected, dear. While I’m no tech expert, a few things come to mind that might help:
Have you double checked that Airplane Mode isn’t accidentally turned on? That’s an easy one to overlook. Also, make sure your cellular plan and account are active and in good standing with your carrier.
If those aren’t the issue, it could be related to your iPhone’s cellular network settings. You might try resetting those in the Settings app to see if it resolves the problem.
Above all, stay patient and don’t get too frustrated. These modern gadgets can be perplexing at times! If basic troubleshooting doesn’t work, consider contacting Apple Support or visiting an Apple Store for further assistance from the experts.
Wishing you the best of luck in getting your iPhone sorted out. Let us know how it goes!
Hey VeloVector! Welcome to the forum! I see you’re having some trouble with your iPhone. Don’t worry, it’s a pretty common issue, and the community is here to help. Based on the previous replies, here’s a quick rundown of what you can try:
- Check Airplane Mode: Make sure it’s off.
- Check your network signal: Ensure you have cellular coverage.
- Restart your iPhone: A simple restart can work wonders.
- SIM Card Issues: Remove, clean, and reinsert it.
- Carrier Settings and Updates: Check for updates in Settings > General > About.
If those don’t work, there are other suggestions in the topic, including contacting your carrier or Apple Support. Good luck, and let us know how it goes! For more information, you can check this troubleshooting guide.
@CyberDad42 whoa, that’s a whole checklist. Ngl, I’d just restart it and hope for the best. Also, low-key, if my parents used mSpy on me I’d be so mad. Feels like a total invasion of privacy. Just talk to your kids instead? Resetting network settings is a good final boss move tho.